Archive for the ‘Knowledge Management’ Category

OnlineGroups.Net is Open for Business

Tuesday, October 3rd, 2006

After nearly four years developing the underlying open source technology GroupServer, we decided that it’s too good to keep it to ourselves. Sure, there are variouls successful GroupServer sites but we figure that lots of people don’t want a whole installation, they just want some groups or a site. So we decided to build a site where they can have that. After many months of polishing the interface and building the ’shop’, OnlineGroups.Net is open for business.

OnlineGroups.Net allows you to create your own site and then add online groups. Sites and trial groups are free. Our online groups work equally via email and the web. There are other tools that provide this but we believe that OnlineGroups.Net has the most usable interface. What other tools don’t do is allow you to have your online groups on your own site. With a little help from us, OnlineGroups.Net sites can be completely customised.

We want to have tens of thousands of sites running on this service so that we can make GroupServer better faster, and build our specialised services business. So please, start a site and try out our online groups, tell us what you think of them and, if you like them, spread the good word (web feed).

Collaborative Q & A

Monday, December 12th, 2005

Yahoo! Answers allows participants to ask and answer questions and to rate the answers, contributing to the reputation of the answerers.

It has categories but why not tags?

Would this work inside an organisation? Will it work here?

A lot of the questions look more like discussion-starters than Q&A candidates, to me. How does this do more than a good conversation medium with rich metadata?

Should I be asking these questions at Yahoo! Answers?

Dotmocracy

Wednesday, September 14th, 2005

Well, that’s a bit hard to follow but gotta start somewhere.

My friend and colleague Julian Carver has been using coloured stickers to get people to rate ideas or proposals in face to face sessions. I’ve used this too.

He discovered that this is called Dotmocracy. Coop Tools have developed a technique called Advanced Dotmocracy that scales for large groups and have written detailed instructions.

We become so accustomed to being able to rate things easily online. It’s useful to remember that there are good ways to do this offline, too.

Stephen Demming Speaking in NZ

Wednesday, July 13th, 2005

If you didn’t know about this, give some thought to registering for the Telling tales at work sessions.

Stephen Demming is a world expert in the use of stories to spread insiration and good ideas.

Stocks and Flows in Social Software

Thursday, July 7th, 2005

When I met Lee LeFever at Vita (in Capitol Hill, Seattle), we carried on a conversation sparked by Jerry Michalski’s application of Stocks and Flows thinking to communications technology. Lee has written an excellent overview of this.

The basic idea is that some technologies do one or the other better. TV does flow. TiVo does stocks. Email does flow. The Web does stock.

In the KM space, we’ve been thinking about Stocks and Flows in Intellectual Capital Theory since Karl-Erick Sveiby visited in 1998.

I wonder if it is worth pursuing the distinction into the three “types” of intellectual capital: “human”, “structural” and “relational”?

Clearly, the role that technology plays in developing individual human competence is debatable. I for one, however will readily confess that I “know” a lot more when I have access to my PDA (especially now that it can acecss Google).

It’s a no-brainer that the Web, file system, intranet, filed email, wikis and blogs are massive repositories of structural capital.

The interesting question is the use of technology for enhancing relational capital. As ClueTrain becomes a given, we are opening up media that are accessible inside and outside our organisations. Clearly blogs are a prime example, but in the Michalski taxonomy, blogs are “flow” tools.

I am particularly interested in how we can make increased use of “stocks” technologies to provide a navigable interface to the social/semantic networks that they represent.

The Only Group That Can Categorize Everything Is Everybody

Tuesday, May 17th, 2005

The title of this item is from Clay Shirky’s article Ontology is Overrated: Categories, Links, and Tags.

I had real trouble putting this post in a category. I wish I didn’t have them. Action: migrate to blog tool with tags.

Clay’s latest excellent essay provides a detailed analysis of the influence that storage media have had on categorisation. It’s the same problem that kept the long tail invisible from us: what you find out about the world is determined by what will fit on a shelf. Now that we don’t need shelves any more, we can organise stuff in more flexible ways. As Shirky says, “tags enable a huge amount of user-produced organizational value, at vanishingly small cost.”

But that isn’t the only problem. Even the Web has been categorised in hierarchical directories. These have the problems that they are created by a subgroup who have a particular point of view. Worse, they have tended to inherit some of the rules from the physical world like “an item can only be in N categories”.

The central idea in this essay is that “The Only Group That Can Categorize Everything Is Everybody”. After describing some of the limitations of categorisation, it goes on to list some of the enormous strengths of the deceptively simple technology of tagging.

Effectively, it is already easier to find information on the Web than it is on a typical organisational network, or even on most individual computers. The use of user defined tags seems likely to make it an order of magnitude easier again. Apple’s Tiger OS, Google Desktop Search and Microsoft’s plans all go a long way to solving the desktop problem.

>From a KM point of view, the key question that this raises is “how can we allow our members to tag our content?”.

KM Organisations in Aotearoa (New Zealand)

Friday, October 29th, 2004

I have been a member of NZKM for over a year now. I attended a worthwhile event they held where Larry Prusak presented.

There is also a small informal chapter forming in Christchurch (catalysed by Julian Carver of Seradigm).

I’ve just signed up on the website of the NZ KM Society, an Auckland-based network of KM practitioners.

Virtual Organisation Development Conference

Thursday, October 28th, 2004

The invitation to this Virtual Organizational Development 2004 online conference says:

“As more and more organizations embrace distributed work, virtual teams, network organizational structures, and other practices driven by globalization and technology, Organizational Development (OD) practitioners must respond with new approaches and innovative processes that address the opportunities and challenges of the 21 st century. A new breed of OD practitioner is emerging, one that understands how new processes and technologies being used by companies today can enable breakthrough interventions at the individual, team, organization, and trans-organizational levels.”

What is the distinction between OD (now) and KM?

Knowledge Networks: Innovation through Communities of Practice

Tuesday, October 26th, 2004

This looks like a great book on the practicalities of CoPs: Knowledge Networks: Innovation through Communities of Practice.

Social Network Analysis

Tuesday, August 10th, 2004

Andy Swarbrick has a comprehensive SNA & KM site (Robotegg). It includes this list of SNA resources classified according to the developmental stage as an SNA practitioner that they are most relevant to.

Also, SNA can scarcely be used in a sentence without mentioning Valid Krebs who “provides Social Network Analysis software and services for organizations and their consultants”.