Liz Rykert of Meta Strategies has pointed to these “Tools and Experiences” on online consultation collected by the Public Works and Government Services Canada Innovatec program.
Meta Strategies are strategists and consultants in the technical and social aspects of online media with a focus on community development.
With Maureen James, Liz wrote “FROM WORKPLACE TO WORKSPACE – Using Email Lists to Work Together”. I read this in 1998. It’s a useful resource and has a free online version.